Effective Date: [DD Month YYYY]  |  Last Updated: [DD Month YYYY]

Welcome to WellSprint ("we", "us", "our"). This Privacy Policy explains how we collect, use, share and protect your information when you visit wellsprint.store (the "Website") or purchase our fitness and wellness products. By using the Website, you agree to the practices described here.

1. Information We Collect

Information you provide

• Name, email address, phone number
• Billing and shipping address
• Order details and purchase history
• Account login details, if you create an account
• Messages you send us through forms, email or chat
• Newsletter or marketing sign-ups

Information collected automatically

• IP address, browser type, device and operating system
• Pages visited, time spent, referring website and clicks
• Approximate location based on IP address

2. How We Use Your Information

• To process, ship and deliver your orders
• To send order confirmations, shipping updates and invoices
• To provide customer support and handle returns or refunds
• To improve our Website, products and user experience
• To send offers, updates and promotions (only where you have opted in; you can unsubscribe anytime)
• To measure and improve our advertising
• To prevent fraud and comply with legal obligations

3. Sharing of Information

We do not sell your personal information. We share it only with trusted parties needed to run our business:

• Suppliers and fulfilment partners to prepare and ship your order
• Courier and logistics partners to deliver your order
• Payment gateways to process your payment
• Analytics and advertising providers (such as Google and Meta) to understand traffic and show relevant ads
• Hosting and email service providers that operate our Website
• Authorities, when required by law or to protect our rights

4. Cookies & Tracking Technologies

We use cookies and similar technologies to keep your cart working, remember preferences, analyse traffic and run advertising. These may include analytics tools and the Meta Pixel. You can disable cookies from your browser settings, but some parts of the Website may not work properly.

5. Payments

Payments are handled by secure third-party payment gateways. We do not store your full card, UPI PIN or net-banking credentials on our servers. Your payment data is processed under the privacy policies of the respective payment provider.

6. Data Security

We use reasonable technical and organisational measures, including SSL encryption, to protect your data. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

7. Data Retention

We keep your information only as long as needed to fulfil orders, provide support, meet legal, tax and accounting requirements, and resolve disputes. After that, it is deleted or anonymised.

8. Your Rights

Subject to applicable law (including India's Digital Personal Data Protection Act, 2023), you may:

• Request access to the personal data we hold about you
• Ask us to correct or update inaccurate data
• Ask us to delete your data, subject to legal requirements
• Withdraw consent for marketing communications at any time

To exercise these rights, email us at the address given below.

9. Children's Privacy

Our Website is not intended for children under 18. We do not knowingly collect personal data from minors. If you believe a child has shared information with us, please contact us and we will delete it.

10. Third-Party Links

The Website may contain links to other websites. We are not responsible for their privacy practices, and we encourage you to read their policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new "Last Updated" date. Continued use of the Website means you accept the updated policy.

12. Contact Us

If you have any questions or requests about this Privacy Policy, contact us: